Frequently Asked Question

All You need to know

Take Gold First Installment

Trade In

Are our gold pawnable?

How to Proceed

Dear Customers,

We are excited to introduce Gold First Installment at sggoldshop.com, in partnership with GrabPay and Atome. To get started, simply download the GrabPay and Atome apps from the App Store or Google Play. Once registered, verify your account details.

You can then purchase your desired jewelry within the app's credit limit. With our installment plan, you'll only need to pay 1/4 or 1/3 of the total price upfront for the first month. You can choose to either collect your gold in-store or opt for next-day delivery. The remaining payments will be automatically deducted from your debit card on a monthly basis.

For example, if you make a purchase today, the second installment will be deducted on the same date next month, followed by the third installment in the subsequent month.

Should you wish to exchange an item, simply visit our store with the item in its original condition, along with the packaging and invoice. After verification, we’ll process your exchange. Please note, there is a service fee if the exchange is for a lower-priced item. Alternatively, we can arrange for delivery to facilitate the exchange process.

You can use the app to purchase any item, as long as it’s within your available credit limit.

Thank you for your continued support!

Can we trade in our old gold?

Yes, we offer both buyback and trade-in services for your old gold, which can be exchanged for cash or new items. All trade-ins must be conducted in-store, and you’ll need to bring a valid form of identification.

Please note, for all old gold, an 18% deduction will be applied to the current gold price.

Thank you!

Are the gold jewelry legit / Real?

Hello Everyone,

We proudly offer 999 / 24k and 916 / 22k gold in all our products. Every purchase includes a company-issued invoice, along with a complimentary gift box and gift bag.

We guarantee that all our gold is authentic and fully pawnable.

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