Shipping Policy 1

Shipping Policy

Thank you for visiting and shopping at Best Gold Shop Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

 For now all our Local Singapore delivery, Order before 12pm will delivery same day, after 12 pm Next day delivery. there is sur-charge $15 for Tuas and Sentosa. For shopping mall delivery addition $5.

if there is any changes will post in main page.

All orders are processed within 1 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed till late night. We will contact you. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Best Gold Shop ships to addresses within Singapore and oversea. Do check with us the shipping rate. as we are using Fedex for all oversea delivery 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Best Gold Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Best Gold Shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Please email us first for international shipping as this is real gold.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.